We answer every call, bring back every patient who slipped through the cracks, and keep your practice from leaking patients out the back door while you're trying to bring new ones in the front.
Works alongside Jane App, ChiroTouch, Genesis, and most major chiro EMRs.
The hidden problem in your practice
Your biggest growth opportunity isn't new patients. It's the ones you already had.
Think about the last time you missed a dentist appointment. You meant to reschedule. Then a few months passed. Then a year. You didn't decide to leave the practice. You just got busy and never got back on the calendar.
You probably have hundreds of patients doing the exact same thing to you right now. They came in three or five times. Got adjusted. Felt better. Got busy. And now they're sitting in your EMR, untouched, for months or years.
A good dental office texts those patients. “Hey, it's been a while. Click here to grab a time.” That one text brings 5 to 15% of them back through the door. No ads. No marketing spend. Just a system that doesn't let people slip through.
That's what we do for chiropractors. We make sure no patient ever ends up in a black hole.
Dormant Patient Ledger
Last 24 months
The framework
We plug the leaks first. Then we help you grow.
Most marketing agencies pour new patients into a practice that's leaking out the back. We do it the other way around.
Stop losing calls you're already getting.
You're getting calls right now. Some go to voicemail at lunch. Some come in after hours. Some hit the front desk while she's checking another patient in. You'll never know how many you lost. We answer every one of them with an AI receptionist that sounds human, knows your practice, qualifies the patient, and books them.
What's included
- AI receptionist
- Web chat
- Smart intake forms
- Missed-call recovery
- Google Business Profile optimization
- Fast SEO-ready website
How it works
From signed agreement to first reactivated patient in 0 days.
No 90-day onboarding. No quarterly kick-off. We get you live, then we optimize.
Discovery & Audit
We map your call flow, count your dormant patients, and identify the biggest leaks in your practice.
Build & Launch
We build your AI receptionist, set up your reactivation sequences, and launch the dead-list campaign.
Optimize & Grow
Monthly reactivation, monthly reporting, and growth campaigns layered on top of a leak-proof foundation.
Real results
How Coastal Chiropractic recovered dormant patients in 30 days.
Full case study coming soon. Drop your email and we'll send it the day it's published.
“We pulled a list of 312 patients we hadn't seen in 6 months. In 30 days, 47 came back through the door.”
— Dr. Coastal, Coastal Chiropractic
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Dormant patients pulled
0
Reactivated in 30d
$0k
Avg. lifetime
Pricing
Two ways to start. Both pay for themselves in the first month.
Starter
The Front Desk
For solo and small practices. Plug the leaks, recover dormant patients, run leaner.
- AI receptionist (24/7)
- Web chat & intake forms
- Launch reactivation campaign
- Review request automation
- Fast, SEO-ready website
- Google Business Profile setup
Most popular
The Full Practice
For practices ready to grow on top of a leak-proof foundation.
- Everything in The Front Desk
- Ongoing monthly reactivation campaigns
- New patient nurture sequences
- Monthly reporting & strategy call
- Custom seasonal promo campaigns
- No-show recovery automation
Add-ons: Google Ads management ($500/mo + ad spend) · SEO ($1,000/mo via partner agency)
patients recovered / mo
If we recover one new patient per month at an average lifetime value of $400, the system pays for itself. Most practices recover 5 to 15.
Fit check
Built specifically for chiropractors. Not for everyone.
This is for you if
- You're a solo or small-clinic chiropractor
- Your practice is doing $20k–$80k/mo in collections
- You're losing calls and you know it
- You have hundreds of dormant patients in your EMR
- You want a system that runs alongside Jane App, ChiroTouch, or Genesis (not replace it)
This is NOT for you if
- You're a multi-location group with a full ops team
- You're a brand new practice with no patient base yet
- You want a generic marketing agency
- You don't want any AI in your front desk workflow
From the field
Don't take my word for it.
A 90-second walkthrough from Coastal Chiropractic on what changed in their first 30 days.
“The first month, we got 47 patients we hadn't seen in over six months back through the door. We hadn't spent a dollar on ads.”
From the desk
Articles for chiropractors who want to run a tighter practice.
About
About the guy building this.
I'm not a marketing guy. I spent 8 years in corporate tech building automation systems for large clients. Now I bring that same approach to chiropractic practices.
The reason this exists: every chiropractor I've talked to has the same two problems. They're losing calls, and they have no system for getting old patients back. Both are 100% fixable with the right setup.
Most agencies don't bother because the work is unglamorous. I built Full Time Front Desk because that work is exactly what makes a practice profitable.
— Michael Onuigbo, Founder · Full Time Front Desk · A product of The Marketing Block
Common questions
Answers, briefly.
Final stop
Stop losing patients to a phone that doesn't get answered.
Book a 15-minute practice audit. We'll map your call flow, estimate your dormant patient count, and tell you exactly what's leaking.
No pitch. Just a free audit and an honest answer on whether this would work for your practice.